Ask Us
F.A.Q.
Do You Have a Question?
Please read the questions below. If you cannot find your answer, send us your question with the form and we will reply by email as soon as possible.
Quotes & Shipping
Use the Get a Free Quote form. Tell us the origin, the destination, your preferred date and what you are sending; weights and dimensions help. We reply by email with the available options and a full price.
We arrange shipments to and from most countries through our carrier and partner network. If a destination has restrictions or needs special handling, we tell you before you book anything.
Most general goods, documents and commercial cargo can be shipped. Dangerous goods, restricted items and anything prohibited by the origin or destination country cannot. If you are unsure, ask us first.
Price depends on the service, the route, the actual or volumetric weight, the dimensions and any extras such as insurance, packing or customs support. Your written quote lists every charge before you commit.
Transit time depends on the mode and the route. Express and air services are the fastest, while ocean freight takes longer but costs less for heavy cargo. Every quote includes the estimated transit time.
Delivery & Support
Once your shipment is booked, we email you the tracking reference and send written updates at the key stages until your shipment has been delivered.
Yes. We help you prepare the export documents and coordinate with licensed customs brokers. Duties and taxes set by the destination country are paid by the importer unless agreed otherwise in writing.
Cargo insurance can be arranged on request. Tell us the declared value of your goods when you ask for a quote and we will include the insurance option and its cost.
Yes. We can store your goods, pick and pack orders and dispatch them onward, which suits online sellers and businesses that ship on a regular basis.
The quickest way is the contact form on this site. Every message goes straight to our team at parcel@courierlogisticsnet.com and we reply to you by email.